Invest with knowledge & safety.
Every investor should be able to invest in right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.
(No Indicative Timelines)
In case of any grievance/complaint, an investor should approach the concerned research analyst and shall ensure that the grievance is resolved within 30 days.
If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI’s SCORES portal, which is a centralized web-based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.
For physical complaints, investors may send their complaints to:
Office of Investor Assistance and Education,
Securities and Exchange Board of India,
SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051.
Data for the month ending - November 2024
Sr. No. | Received From | Pending at the end of Last Month | Received | Resolved* | Total Pending# | Pending complaints Greater than 3 months | Average Resolution time (in days) |
---|---|---|---|---|---|---|---|
1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
3 | Other Sources | 0 | 0 | 0 | 0 | 0 | 0 |
Sr. No. | Month | Carried forward from previous month | Received | Resolved* | Pending# |
---|---|---|---|---|---|
1 | December 2024 | 0 | 0 | 0 | 0 |
2 | November 2024 | 0 | 0 | 0 | 0 |
3 | October 2024 | 0 | 0 | 0 | 0 |
4 | September 2024 | 0 | 0 | 0 | 0 |
5 | August 2024 | 0 | 0 | 0 | 0 |
6 | July 2024 | 0 | 0 | 0 | 0 |
7 | June 2024 | 0 | 0 | 0 | 0 |
8 | May 2024 | 0 | 0 | 0 | 0 |
9 | April 2024 | 0 | 0 | 0 | 0 |
10 | March 2024 | 0 | 0 | 0 | 0 |
11 | February 2024 | 0 | 0 | 0 | 0 |
12 | January 2024 | 0 | 0 | 0 | 0 |
Sr. No. | Year | Carried forward from previous years | Received | Resolved* | Pending# |
---|---|---|---|---|---|
1 | 2022-2023 | 0 | 0 | 0 | 0 |
2 | 2021-2022 | 0 | 0 | 0 | 0 |
Client’s queries/complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards clients.
Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally, or telephonically. An email may be sent to the Client Servicing Team at hello@investt.in. Alternatively, the investor may call on 8297282834.
Gopi krishna,
Rupa residency, flat 202, yendada rushikonda road,
visakhapatnam, 530045
In case you are not satisfied with our response, you can lodge your grievance with SEBI at https://scores.sebi.gov.in/ or you may also write to any of the offices of SEBI. SCORES may be accessed through the SCORES mobile application as well, which can be downloaded from here.
Mutual Fund investments are subject to market risks, read all scheme related documents carefully.